Refund and Returns Policy

Not all Petemoei products have the same refund and return policy. View below what applies to your product:

1. Custom Oracle Card

Due to the custom-made nature of the product, the custom oracle card cannot be refunded or returned.

If your product has damaged during shipping, please contact me at so we can solve this.

2. Energy Art Collection

Items from the Energy Art Collection are elligble for returns & refunds under the following conditions:

  • The item is unused, undamaged and in the same condition that you received it.
  • You have opted for a return of the product within 14 days of receiving it. To do so please send an e-mail to expressing your wish to return the item.
  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  • Once the product has been returned (and received by me) you will receive a refund.

Need help?

Contact for questions related to refunds and returns.

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