Refund and Returns Policy
Not all Petemoei products have the same refund and return policy. View below what applies to your product:
1. Custom Oracle Card
Due to the custom-made nature of the product, the custom oracle card cannot be refunded or returned.
If your product has damaged during shipping, please contact me at firstname.lastname@example.org so we can solve this.
2. Energy Art Collection
Items from the Energy Art Collection are elligble for returns & refunds under the following conditions:
- The item is unused, undamaged and in the same condition that you received it.
- You have opted for a return of the product within 14 days of receiving it. To do so please send an e-mail to email@example.com expressing your wish to return the item.
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- Once the product has been returned (and received by me) you will receive a refund.
Contact firstname.lastname@example.org for questions related to refunds and returns.